Privacy Policy

1. Overview

Monolith (“we”, “us”, or “our”), founded by Posa Thanmai and headquartered in Bengaluru, Karnataka, India, operates the website getmonolith.in. Monolith acts as an end-to-end technical partner providing website and web application development, custom conversational chatbots, search optimization (SEO/GEO/AEO), dashboards, and business workflow automations. This Privacy Policy governs our collection, use, and disclosure of personal and business information.

2. Information We Collect

We collect only information required to provide our technical services and fulfill contractual engagements:

• Contact Information: Name, work email address, phone/WhatsApp number, and company name provided during consultations, discovery calls, or contact requests.
• Technical Engagement Data: Repository access tokens, webhook endpoints, hosting credentials, and database configuration specifications provided explicitly by clients for implementation.
• Telemetry & Usage Data: Anonymized server logs, IP addresses, browser user-agents, and referrer URLs for system security, DDoS mitigation, and edge performance optimization.

3. How We Use Information

• To engineer, deploy, monitor, and maintain client web applications, chatbots, and technical pipelines.
• To communicate project milestones, service audits, and technical deliverable timelines.
• To safeguard our infrastructure, detect malicious activity, and ensure compliance with security protocols.

4. Strict Data Isolation & AI Model Governance

Client business data, internal knowledge bases, and customer conversation logs processed by our custom chatbots or web apps remain strictly isolated. We do not use client proprietary data to train public foundation models. All third-party LLM and API integrations operate under zero-retention enterprise terms where supported.

5. Data Retention & Security Standards

We implement industry-standard administrative, technical, and physical safeguards including TLS 1.3 in-transit encryption, AES-256 storage encryption, and strict least-privilege credential access. Inactive engagement credentials are systematically revoked following contract completion.

6. Your Rights & Contact Details

Under applicable Indian and international data protection laws, you retain the right to request access to, correction of, or permanent erasure of your personal data. For all privacy inquiries, please contact our Data Protection Officer at:

Email: contact@getmonolith.in
Location: Bengaluru, Karnataka, India