Terms of Service

1. Agreement to Terms

By accessing or engaging Monolith (“Monolith”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you possess the authority to bind such entity to these Terms.

2. Scope of Technical Services

Monolith operates as an end-to-end technical partner. Deliverables, sprint roadmaps, and support parameters are formally governed by individual Statements of Work (SOW) executed between Monolith and the client. Core services currently available include:

• Web and application engineering, Next.js portal architecture, and edge infrastructure management.
• Custom conversational chatbots for WhatsApp, Instagram, and web applications.
• Search, Answer & Generative Engine Optimization (SEO, GEO, AEO) and structured entity graphs.
• Custom operational dashboards, analytics telemetry, and workflow automations.

Additional services listed on our roadmap (such as custom autonomous AI agents and paid social asset generation) are made available strictly upon completion of internal testing and validation.

3. Intellectual Property Rights & Ownership

Unless otherwise specified in an executed SOW, upon receipt of full payment, all custom application source code, custom schemas, and specific client assets engineered specifically for the client shall become the property of the client. Monolith retains ownership of its pre-existing core libraries, boilerplates, developer tools, and generic architectural patterns.

4. Client Obligations & Third-Party Dependencies

Clients are responsible for providing timely feedback, required environment access, and third-party service credentials (e.g., WhatsApp Business API, Cloudflare, database providers). Monolith is not liable for disruptions caused by outages, policy modifications, or billing defaults of third-party platforms.

5. Warranties & Limitation of Liability

Monolith provides services with professional skill and diligence consistent with industry standards. In no event shall Monolith be liable for indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the technical services provided. Total liability is limited to the fees paid by the client under the applicable SOW in the three (3) months preceding the claim.

6. Governing Law & Dispute Resolution

These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of Bengaluru, Karnataka, India, without regard to conflict of law principles.

7. Inquiries & Legal Notices

For legal notices, contract inquiries, or questions regarding these Terms, please contact:

Email: contact@getmonolith.in
Headquarters: Bengaluru, Karnataka, India